Productized-expert / educator

Run the cohort and deliver the learning

38 primitives in this stage — 35 skills · 3 agents. Concept-stage catalogue, kept vendor-agnostic.

Agent

Provision account and dispatch access on purchase

I had 47 people buy overnight. I can't manually provision each one before they start asking where the login link is.

Agent

Scan the cohort roster for at-risk and disengaged learners

Someone dropped off three weeks ago and I only noticed when they didn't submit. I need the system to tell me before it's too late.

Agent

Run a re-engagement outreach sweep

I have 40 stalled learners and a cohort closing in three weeks. I can't personally write 40 emails. I need it done end to end.

Skill

Draft personalised welcome message

They just bought. I have maybe 20 minutes before the dopamine fades and I need an email in their inbox that makes them feel like the right decision.

Skill

Build kickoff orientation script and deck outline

My last cohort had no idea what the schedule was or where to post questions. Kickoff should answer those before they're even asked.

Skill

Anticipate and answer likely kickoff questions

Every cohort asks the same seven questions in the first 10 minutes. I want to walk in already knowing the answers.

Skill

Draft the 'start here' first-action nudge

Half my learners have access but haven't opened anything. I need one message that turns 'enrolled' into 'has started'.

Skill

Design intake survey and expectations brief

I teach the same topic to a 22-year-old and a 45-year-old mid-career professional in the same cohort. I need to know that before session one.

Skill

Summarise intake responses into a cohort profile

I got 38 intake forms back. I have 90 minutes before kickoff and I need to know who's in the room.

Skill

Draft a session opening script

The first 5 minutes set the energy for everything that follows. I'm not going to improvise them.

Skill

Generate comprehension checks for a lesson

I can lecture for 20 minutes and feel like it went well. I need probes that tell me whether they actually got it.

Skill

Design a breakout activity brief

My last breakout stalled because nobody knew what 'done' looked like. I need briefs that launch cleanly without me narrating every step.

Skill

Synthesise group share-backs

Six groups shared back. I have 3 minutes and I'm not just going to recite each one. I need the pattern.

Skill

Suggest a re-engagement move

Cameras dropped, nobody's talking, and I'm 40 minutes in. I need a move right now — not a teaching philosophy.

Skill

Draft session recap and next steps

I always rush the close. I need a clean, purposeful ending that sends them away knowing exactly what they're supposed to do before next week.

Skill

Grade submission against rubric and draft inline annotations

I've got 30 submissions to grade this weekend. I don't need it done for me — I need it half-done so I can check and send.

Skill

Flag where a submission misreads the assignment brief

They answered a completely different question than I asked. I want to know that before I write three paragraphs of feedback on the wrong thing.

Skill

Compose narrative feedback message from review notes

My notes are just scribbles. I need a message the learner will actually read and act on, not a bullet dump.

Skill

Generate a talking-points script for an audio/video feedback recording

I want to record a Loom for her, not write an essay. I need a script I can actually talk through naturally.

Skill

Prepare a diagnostic coaching plan before the session

I have a 30-minute 1:1 tomorrow with someone who's stuck. I don't want to spend the first 10 minutes figuring out what the problem actually is.

Skill

Summarise the coaching session into a recap and action items

Great session. Now I need to send them something concrete while it's still fresh, not two days later when I can't remember what we agreed.

Skill

Author a personalised re-engagement message for one learner

This isn't a template blast. It needs to read like I actually noticed she specifically went quiet.

Skill

Cluster common errors and exemplars across the submission batch

The same misunderstanding is showing up in 18 different ways across 30 submissions. I need to see the pattern, not re-read every one.

Skill

Recommend which patterns warrant a group-level address

I know what they got wrong. Now I need to decide whether to address it live, post a video, or just message the three people it applies to.

Skill

Draft a response to a learner question

She asked a three-line question that's actually four different questions. I need an answer that resolves all of them without writing an essay.

Skill

Triage the open question queue

I have 23 open threads and 45 minutes. I need to know what order to work in before I open the first one.

Skill

Decide intervention per at-risk learner

The tool gave me a list of 11 flagged learners. I don't have bandwidth to call all of them. I need to know which three actually matter.

Skill

Draft a tailored re-engagement nudge

I need to reach out to Marcus specifically — not send a template blast. He went quiet three weeks ago and I need to know why.

Skill

Diagnose an access problem and produce fix-or-escalate steps

She can't log in and she's been waiting 20 minutes. I need to know what's wrong and what to tell her right now.

Skill

Adjudicate borderline completion cases

He submitted everything but was absent for one live session due to a family emergency. The rule says no, but the situation says maybe. I need a defensible call.

Skill

Build the cohort journey recap

I want the last session to feel like a graduation, not just the last lesson. That requires a story of the cohort, not just a summary of module 8.

Skill

Design the group reflection and handoff flow

I want the final 20 minutes to do real emotional work — not just 'any questions?'. I need prompts that make people stop and notice how far they've come.

Skill

Draft the cohort graduation announcement

I want every completer's name in the announcement, not just a generic 'congratulations to this cohort'. That's the moment that makes it feel real.

Skill

Craft the win-capture prompts

If I just ask 'what did you think?', I'll get ten variations of 'it was great'. I need prompts that make them say something I can actually use.

Skill

Shape raw wins into social-proof snippets

She wrote a wall of text that contains a brilliant three-sentence testimonial. I need someone to find it and clean it up without putting words in her mouth.

Skill

Verify completion eligibility

Before I issue a single credential, I need to know exactly who earned it — including the three people who are technically short but probably deserve it.

Skill

Write the credential delivery message

A PDF landing in their inbox with no context is a missed moment. I need a message that makes them understand what they actually earned.

Skill

Write the welcome-to-alumni message

I don't want them to feel like the relationship ends when the cohort does. The alumni message is the opening of the next chapter, not the closing of this one.