Productized-expert / educator

Run the cohort and deliver the learning

38 primitives in this stage — 35 skills · 3 agents. Concept-stage catalogue, kept vendor-agnostic.

Agent

Provision account and dispatch access on purchase →

"I had 47 people buy overnight. I can't manually provision each one before they start asking where the login link is."

Agent

Scan the cohort roster for at-risk and disengaged learners →

"Someone dropped off three weeks ago and I only noticed when they didn't submit. I need the system to tell me before it's too late."

Agent

Run a re-engagement outreach sweep →

"I have 40 stalled learners and a cohort closing in three weeks. I can't personally write 40 emails. I need it done end to end."

Skill

Draft personalised welcome message →

"They just bought. I have maybe 20 minutes before the dopamine fades and I need an email in their inbox that makes them feel like the right decision."

Skill

Build kickoff orientation script and deck outline →

"My last cohort had no idea what the schedule was or where to post questions. Kickoff should answer those before they're even asked."

Skill

Anticipate and answer likely kickoff questions →

"Every cohort asks the same seven questions in the first 10 minutes. I want to walk in already knowing the answers."

Skill

Draft the 'start here' first-action nudge →

"Half my learners have access but haven't opened anything. I need one message that turns 'enrolled' into 'has started'."

Skill

Design intake survey and expectations brief →

"I teach the same topic to a 22-year-old and a 45-year-old mid-career professional in the same cohort. I need to know that before session one."

Skill

Summarise intake responses into a cohort profile →

"I got 38 intake forms back. I have 90 minutes before kickoff and I need to know who's in the room."

Skill

Draft a session opening script →

"The first 5 minutes set the energy for everything that follows. I'm not going to improvise them."

Skill

Generate comprehension checks for a lesson →

"I can lecture for 20 minutes and feel like it went well. I need probes that tell me whether they actually got it."

Skill

Design a breakout activity brief →

"My last breakout stalled because nobody knew what 'done' looked like. I need briefs that launch cleanly without me narrating every step."

Skill

Synthesise group share-backs →

"Six groups shared back. I have 3 minutes and I'm not just going to recite each one. I need the pattern."

Skill

Suggest a re-engagement move →

"Cameras dropped, nobody's talking, and I'm 40 minutes in. I need a move right now — not a teaching philosophy."

Skill

Draft session recap and next steps →

"I always rush the close. I need a clean, purposeful ending that sends them away knowing exactly what they're supposed to do before next week."

Skill

Grade submission against rubric and draft inline annotations →

"I've got 30 submissions to grade this weekend. I don't need it done for me — I need it half-done so I can check and send."

Skill

Flag where a submission misreads the assignment brief →

"They answered a completely different question than I asked. I want to know that before I write three paragraphs of feedback on the wrong thing."

Skill

Compose narrative feedback message from review notes →

"My notes are just scribbles. I need a message the learner will actually read and act on, not a bullet dump."

Skill

Generate a talking-points script for an audio/video feedback recording →

"I want to record a Loom for her, not write an essay. I need a script I can actually talk through naturally."

Skill

Prepare a diagnostic coaching plan before the session →

"I have a 30-minute 1:1 tomorrow with someone who's stuck. I don't want to spend the first 10 minutes figuring out what the problem actually is."

Skill

Summarise the coaching session into a recap and action items →

"Great session. Now I need to send them something concrete while it's still fresh, not two days later when I can't remember what we agreed."

Skill

Author a personalised re-engagement message for one learner →

"This isn't a template blast. It needs to read like I actually noticed she specifically went quiet."

Skill

Cluster common errors and exemplars across the submission batch →

"The same misunderstanding is showing up in 18 different ways across 30 submissions. I need to see the pattern, not re-read every one."

Skill

Recommend which patterns warrant a group-level address →

"I know what they got wrong. Now I need to decide whether to address it live, post a video, or just message the three people it applies to."

Skill

Draft a response to a learner question →

"She asked a three-line question that's actually four different questions. I need an answer that resolves all of them without writing an essay."

Skill

Triage the open question queue →

"I have 23 open threads and 45 minutes. I need to know what order to work in before I open the first one."

Skill

Decide intervention per at-risk learner →

"The tool gave me a list of 11 flagged learners. I don't have bandwidth to call all of them. I need to know which three actually matter."

Skill

Draft a tailored re-engagement nudge →

"I need to reach out to Marcus specifically — not send a template blast. He went quiet three weeks ago and I need to know why."

Skill

Diagnose an access problem and produce fix-or-escalate steps →

"She can't log in and she's been waiting 20 minutes. I need to know what's wrong and what to tell her right now."

Skill

Adjudicate borderline completion cases →

"He submitted everything but was absent for one live session due to a family emergency. The rule says no, but the situation says maybe. I need a defensible call."

Skill

Build the cohort journey recap →

"I want the last session to feel like a graduation, not just the last lesson. That requires a story of the cohort, not just a summary of module 8."

Skill

Design the group reflection and handoff flow →

"I want the final 20 minutes to do real emotional work — not just 'any questions?'. I need prompts that make people stop and notice how far they've come."

Skill

Draft the cohort graduation announcement →

"I want every completer's name in the announcement, not just a generic 'congratulations to this cohort'. That's the moment that makes it feel real."

Skill

Craft the win-capture prompts →

"If I just ask 'what did you think?', I'll get ten variations of 'it was great'. I need prompts that make them say something I can actually use."

Skill

Shape raw wins into social-proof snippets →

"She wrote a wall of text that contains a brilliant three-sentence testimonial. I need someone to find it and clean it up without putting words in her mouth."

Skill

Verify completion eligibility →

"Before I issue a single credential, I need to know exactly who earned it — including the three people who are technically short but probably deserve it."

Skill

Write the credential delivery message →

"A PDF landing in their inbox with no context is a missed moment. I need a message that makes them understand what they actually earned."

Skill

Write the welcome-to-alumni message →

"I don't want them to feel like the relationship ends when the cohort does. The alumni message is the opening of the next chapter, not the closing of this one."