Prepare a diagnostic coaching plan before the session
Packaged know-how that tells an agent how to do a job well.
You might say…
“I have a 30-minute 1:1 tomorrow with someone who's stuck. I don't want to spend the first 10 minutes figuring out what the problem actually is.”
What it does
From the learner's recent work and stated sticking point, drafts a hypothesis of the underlying misunderstanding plus a diagnostic question sequence and a demonstration technique.
Trigger: Use before a 1:1 or small-group coaching call to diagnose the likely root cause and prepare moves before the session begins.
I/O: Learner's recent work + stated sticking point → coaching hypothesis + diagnostic question sequence + demonstration technique
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
Start a conversation