Adjudicate borderline completion cases
Packaged know-how that tells an agent how to do a job well.
You might say…
“He submitted everything but was absent for one live session due to a family emergency. The rule says no, but the situation says maybe. I need a defensible call.”
What it does
Given a learner who narrowly misses or partially meets completion criteria, judges whether to grant completion, request remediation, or decline, with a reasoned rationale.
Trigger: Use when the mechanical verification flags an ambiguous case — partial completion, extenuating circumstances, late submission — that requires educator discretion rather than a rule.
I/O: Flagged learner record + completion criteria + circumstances → adjudication decision (grant / remediate / decline) with written rationale
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