Triage the open question queue
Given a batch of open/unanswered threads, judges which are urgent, which are quick wins, and which need escalation, and proposes a response order for the sitting.
In / outBatch of open/unanswered threads → prioritised response order with urgency flags and escalation notes
You might say…
“I have 23 open threads and 45 minutes. I need to know what order to work in before I open the first one.”
What it does
Given a batch of open/unanswered threads, judge which are urgent (blocker, time-sensitive), which are quick wins, and which need escalation or research, and propose a response order. Used at the start of a support session to decide what to answer first.
Trigger: Use at the start of a support session when there are more open questions than time permits addressing sequentially — to prioritise before diving in.
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