Skill
Design the service-line structure
Packaged know-how that tells an agent how to do a job well.
You might say…
“When every engagement is custom nothing compounds — no templates, no learning, no leverage. Service-line structure is what makes scale possible.”
What it does
Proposes a coherent set of named service lines with what each includes, excludes, and the client need it answers.
Trigger: Use when defining or structuring how the firm packages and sells its work.
I/O: Firm positioning + delivery capability + client need patterns → named service-line structure with inclusions, exclusions, and client need per line
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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