Decide growth direction and set the capacity ceiling
Packaged know-how that tells an agent how to do a job well.
You might say…
“I've been saying I want to grow for three years but I've never actually written down what that means or committed to a specific ceiling — so nothing changes.”
What it does
Single-judgement call choosing grow/stay-lean/contract and committing a stated capacity ceiling and engagement-volume target aligned to the active service portfolio.
Trigger: Use when setting the year's directional growth goal and capacity commitment.
I/O: Capacity model outputs + strategic context → committed grow/stay-lean/contract direction with stated capacity ceiling and engagement-volume target
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The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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