QA the output against the template and prior period
Packaged know-how that tells an agent how to do a job well.
You might say…
“Sending a deliverable where a section was blank or a number moved without explanation is how you lose the renewal you just secured.”
What it does
Checks the completed deliverable against the standard template and the prior period's output, verifying completeness, consistency, and that period-over-period changes are explicable.
Trigger: Use before marking a cycle deliverable complete — catches template gaps and implausible movements before the client sees them.
I/O: This-period deliverable + prior-period deliverable + template → QA pass/fail list with specific issues flagged
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