Interpret the satisfaction signal and decide follow-up
Reads the client's response to a check-in — tone, content, what went unsaid — to judge whether the last deliverable landed and whether follow-up action is needed.
In / outCheck-in response (message or call notes) → satisfaction read + recommended follow-up action
You might say…
“The client said 'yes it was useful' but something felt flat — this step helps me decide whether that's nothing or whether I need to dig.”
What it does
Reads the client's response (tone, content, what went unsaid) to judge whether the deliverable landed, whether early friction is present, and whether follow-up action is warranted. Used immediately after the check-in to convert a soft conversational signal into a clear next-step decision.
Trigger: Use immediately after receiving a check-in response to convert a soft conversational signal into a clear next-step decision.
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