Interpret the satisfaction signal and decide follow-up

Packaged know-how that tells an agent how to do a job well.

You might say…

“The client said 'yes it was useful' but something felt flat — this step helps me decide whether that's nothing or whether I need to dig.”

What it does

Reads the client's response to a check-in — tone, content, what went unsaid — to judge whether the last deliverable landed and whether follow-up action is needed.

Trigger: Use immediately after receiving a check-in response to convert a soft conversational signal into a clear next-step decision.

I/O: Check-in response (message or call notes) → satisfaction read + recommended follow-up action

Recognise the problem?

The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.

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