Skill
Assess engagement commercial health and flag change orders
Packaged know-how that tells an agent how to do a job well.
You might say…
“Not every drift is a change-order — sometimes it's just poor sequencing. This tells me which ones I actually need to raise with the client.”
What it does
Reviews burn and margin data to flag engagements trending toward over-burn or eroded margin and identifies candidates for a change-order conversation.
Trigger: Use per reporting cycle to review commercial health across the active portfolio.
I/O: Burn/margin snapshot + remaining scope → flagged engagements with drift classification (recoverable vs out-of-scope) and change-order candidates
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