Skill
Diagnose the real problem behind the signal
Packaged know-how that tells an agent how to do a job well.
You might say…
“We keep describing their problem in terms of what they said rather than what's actually going on.”
What it does
Works a spotted signal or client conversation into a sharply stated problem — separating symptom from cause, surfacing assumptions, naming who hurts and why.
Trigger: Use as the first framing move after a signal or conversation suggests an opportunity, before any scope is drawn.
I/O: Raw signal or client conversation context → sharply stated problem (cause, symptom, who hurts)
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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