Diagnose the real problem behind the signal
Works a spotted signal or client conversation into a sharply stated problem — separating symptom from cause, surfacing assumptions, naming who hurts and why.
In / outRaw signal or client conversation context → sharply stated problem (cause, symptom, who hurts)
You might say…
“We keep describing their problem in terms of what they said rather than what's actually going on.”
What it does
Takes a spotted signal or client-initiated conversation and works it into a sharply stated problem — separating symptom from cause, surfacing assumptions, naming who hurts and why. Used as the first framing move before any scope is drawn.
Trigger: Use as the first framing move after a signal or conversation suggests an opportunity, before any scope is drawn.
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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