Skill

Diagnose the rupture and the other side's experience

Works through a concrete relationship breakdown to reconstruct what happened, the principal's likely experience, and what is genuinely the advisor's to own.

In / outDescription of relationship breakdown → reconstruction of what happened + principal's likely experience + honest ownership delineation

You might say…

Something went wrong and I'm too close to it — I need an honest account before I can repair anything.

What it does

Works through a concrete relationship breakdown — a bad-landing recommendation, a misread, a scope dispute, a trust-damaging moment — to reconstruct what happened, the principal's likely experience of it, and what is genuinely the advisor's to own versus shared or external. Used at the start of repair to replace a defensive or one-sided read with an honest, resolvable account.

Trigger: Use at the start of repair work after a bad-landing recommendation, scope dispute, or trust-damaging incident.

Recognise the problem?

The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.

Start a conversation