Surface and prioritise live chat questions
Packaged know-how that tells an agent how to do a job well.
You might say…
“I'm delivering live and the chat is moving fast. I need someone watching it so I can stay present on stage.”
What it does
Monitors the live chat stream during a broadcast and surfaces the few questions or comments most worth reading out or answering mid-delivery, deduping repeats and flagging the strongest.
Trigger: Use in real time during a live broadcast to maintain a prioritised shortlist of audience input the speaker can pull from without scrolling chat themselves.
I/O: Live chat stream → prioritised shortlist of questions/comments worth reading out, with duplicates collapsed
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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