Skill

Compose the CRM relationship record and routing decision

Packaged know-how that tells an agent how to do a job well.

You might say…

This organiser is a potential re-book but I need to record why now, not six months later when I've forgotten the details.

What it does

Drafts the CRM entry for the engagement — what worked, contact context, and a Grow-vs-Monetise routing recommendation with a suggested follow-up horizon — while context is fresh.

Trigger: Use in one sitting at close-out, while the engagement is fresh, to capture the relationship signal and commit to a follow-up posture.

I/O: Engagement close-out context + contact details → CRM record draft with routing decision and follow-up timeline

Recognise the problem?

The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.

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