Tune the dunning retry and recovery configuration
Packaged know-how that tells an agent how to do a job well.
You might say…
“I set up my dunning emails two years ago and never looked at the recovery rate — I don't know if the timing is still right.”
What it does
Reviews recovery-rate data and the current retry schedule and email cadence, identifies where the dunning config is leaking revenue, and recommends config changes to lift recovery without alienating members.
Trigger: Use periodically (quarterly or after a significant change in subscriber mix) to keep dunning mechanics effective — distinct from running live recovery.
I/O: Recovery rate data + current dunning config (retry schedule, email cadence, revocation timing) → prioritised config change recommendations with rationale
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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