Skill
Write the structured case record
Packaged know-how that tells an agent how to do a job well.
You might say…
“The best learning from an engagement evaporates inside two weeks if it isn't written down. This is the habit that builds the firm's institutional memory.”
What it does
Turns post-engagement debrief material into a structured case record covering problem type, approach, key decisions, what worked, and what to do differently.
Trigger: Use immediately after engagement close, while the debrief material is fresh.
I/O: Post-engagement debrief notes → structured case record with problem type, approach, decisions, outcomes, and lessons
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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