Resolve an incoming transition-period query
Resolves an incoming client query from the transition period — triaging whether it is covered by handover docs, requires a new answer, or signals a gap in the transfer.
In / outClient query, handover documentation pack → Query response, plus gap flag if handover docs were silent on it
You might say…
“They've got a question and I want to turn it around fast — and know whether it means something was missed.”
What it does
Given a question the client raises while starting to operate the deliverable, draft a clear, scoped answer grounded in the handover docs and engagement context — and judge whether it is in-scope transition support or signals new advisory work that should route to grow-the-account. Used reactively as queries surface post-handover.
Trigger: Use when a client raises a question during the post-handover transition window.
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