Skill
Prepare the catch-up briefing
Packaged know-how that tells an agent how to do a job well.
You might say…
“I have shown up to catch-ups not knowing the person had just changed jobs — this makes sure that never happens.”
What it does
Pulls together a short pre-call brief on the contact — recent moves, current context, last conversation threads, and two or three genuine questions — so the consultant arrives current.
Trigger: Use just before a confirmed catch-up call or coffee to arrive prepared rather than improvising.
I/O: Named contact + CRM/news sources → pre-call brief with context, conversation threads, and questions
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
Start a conversation