Identify what is unknown before diagnosing
Audits the framed problem for information gaps — what the client has not said, stale data, and load-bearing unverified assumptions — and recommends the few questions worth asking.
In / outProblem frame, available context → gap audit (unknown knowns list + priority clarifying questions)
You might say…
“I nearly gave them an answer based on numbers that were six months old. I needed to know what I didn't know first.”
What it does
Single-judgement skill that audits the framed problem for the information gaps that would change the diagnosis: what the client has not said, which data is stale or absent, and which assumptions are doing load-bearing work unverified. Recommends the few clarifying questions worth asking before committing to a frame. Used when the brief feels thin or the situation is unfamiliar, so the advisor diagnoses against known unknowns rather than over-reading a partial picture.
Trigger: Use when the brief feels thin or the situation is unfamiliar, before committing to a diagnosis built on incomplete information.
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