Write up the agreed working model as a shared reference

Packaged know-how that tells an agent how to do a job well.

You might say…

“We agreed it in conversation. Three months later we had different memories of what we'd agreed. I needed to have written it down.”

Captures the confirmed cadence, channels, escalation rules, and reporting lines into a concise shared artefact both parties can rely on.

Trigger: Use after the alignment conversation to close it with a durable shared reference — not a verbal understanding that degrades over time.

I/O: Agreed operating model (from conversation) → written shared reference (cadence, channels, escalation, reporting)

Recognise the problem?

The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.