Write up the agreed working model as a shared reference
Captures the confirmed cadence, channels, escalation rules, and reporting lines into a concise shared artefact both parties can rely on.
In / outAgreed operating model (from conversation) → written shared reference (cadence, channels, escalation, reporting)
You might say…
“We agreed it in conversation. Three months later we had different memories of what we'd agreed. I needed to have written it down.”
What it does
After the alignment conversation, captures the confirmed cadence, channels, escalation rules, and reporting lines into a concise shared artefact both parties can rely on. Used to close the activity with an explicit, durable operating model rather than a verbal understanding.
Trigger: Use after the alignment conversation to close it with a durable shared reference — not a verbal understanding that degrades over time.
Recognise the problem?
The primitives are the commodity part. The fastest next step is a conversation about composing them into something that works for you.
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